1. Introduction
Multilogistics (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use https://multilogistics.co.in (the “Site”).

2. Information We Collect
2.1. Personal Data You Provide

Contact Info: Name, email, phone number, company/organization, and address when you contact us or request services.

Service Details: Any additional information (e.g., shipping schedules, logistics requirements) you supply.

2.2. Automatically Collected Data

Analytics & Technical Logs: IP address, browser type/version, pages visited, timestamps, referral site.

Cookies and Tracking Tech: Information gathered via cookies, web beacons, tags, scripts to support site functions and analytics.

3. How We Use Your Information
We use your data for the following lawful purposes:

Service Delivery: To respond to inquiries and manage logistics services you request.

Site Operations: To ensure site functionality, debug, and improve performance.

Analytics & Insights: To analyze trends, gather usage stats, and enhance offerings.

Communication: To send updates, respond to questions, and administer services.

Legal Compliance & Safety: To comply with legal/regulatory obligations, fight fraud, and protect rights.

4. Disclosure of Information
We may share your information with:

Service Partners: Logistics carriers, shipping partners essential to your service.

Third-Party Providers: Companies assisting with analytics, email, CRM, hosting, helpdesk.

Legal & Regulatory: If required by law (e.g., court orders, subpoena) or to enforce rights.

We do not sell or rent personal data to marketers or unrelated third parties.

5. Cookies & Tracking
We use cookies and similar tech for:

Site functionality (e.g., language, preferences)

Performance tracking (via services like Google Analytics)

Optional marketing or re-targeting, with the ability to opt out via cookie preferences

6. Data Retention
We retain inquiry and service-related data as long as needed for service provision or as required by law.

Analytics and logs are anonymized or purged periodically in line with our retention schedule.

You can request deletion or correction of personal data—see Section 9.

7. Data Security
We implement industry-standard security measures to protect your data, including firewalls, SSL/TLS encryption, and secure access controls. However, no method of internet transmission is 100% secure.

8. International Transfers
Information you provide or we collect may be transferred to countries with different data protection laws (e.g., for analytics or partner services). We ensure appropriate safeguards like Standard Contractual Clauses.

9. Your Rights & Choices
Subject to applicable law, you have rights to:

Access or obtain a copy of your personal information

Correct or update it

Request deletion or anonymization

Withdraw consent or object to certain uses

Opt out of email communications (via unsubscribe link)

To exercise these rights or lodge complaints, email us at info@multilogistics.co.in.

10. Children’s Privacy
Our Site is intended for adults and not for children under 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy
We may update this policy to reflect legal, operational, or technological changes. We’ll post the revised date at the top and, where appropriate, notify users via email or site banner. Continued use implies acceptance of revisions.

12. Contact Us
For questions or concerns about this policy or your data:

Email: info@multilogistics.co.in
Mailing Address: Multilogistics Private Limited,
[Insert formal registered office address, city, postal code, India]

Thank you for trusting Multilogistics. We value your privacy and strive to protect it at every step.